Sewickley BMW : BMW Dealership serving Sewickley

This is my first time buying a car from the Sewickley dealers. I worked with Ken, who assisted me with building my X3 and my overall experience was wonderful. The whole process went nice and smooth, my build arrived in less than 3 months which I wasn't expecting it to be that soon! I'd definitely recommend you checking them out!

I had a great experience @ Sewickley BMW and will surely be returning for future car purchases. I worked with Ken Lynch to custom build my 3 series and couldn't be happier with how it turned out. I also have to comment on the t&c's portion of the process. The Finance Manager, Paige, could not have made the process any smoother. Completing all of the documentation and payment process probably took 10 minutes. Really impressive and personalized customer service at the dealership. Well done guys!!

Just bought our first BMW and we worked with Ken here. He was professional, responsive, and very attentive. Due to this crazy pandemic world we live in now, there weren’t many in-stock choices, but we were still able to test drive multiple SAVs to experience their differences. We ended up choosing their only X5 in stock at the time as we fell in love with the technology, comfort and the luxuriousness of the car. Thanks Ken and keep up the great work. Can’t wait to get our second BMW when I finally get an allocation to this second car.

Gregg Lewis is a top notch sales associate! Our car buying experience at BMW of Sewickley was excellent and Gregg made it that way. He took the time to answer all of our questions and made the whole process extremely seamless. I would highly recommend Gregg to anyone looking to purchase a new vehicle!

Service is superb! Kari is amazing..so friendly and efficient! I appreciated Nate’s video of his examination and explanation of his findings after inspecting my vehicle. Prices were fair and I feel confident that my car was completely checked over and is in excellent condition. Considering my bill was close to $2000 I am somewhat disappointed that even though the outside of the car was washed the inside was not vacuumed and the windows and interior upholstery were not cleaned either.

We really appreciate how easy Ken at Sewickley BMW made buying our new x3 - I’ve never experienced a quicker, easier, non-pushy car buying process. We were able to get all of the details finalized over the phone, so all we had to do was show up, sign the paperwork and leave with our new car. He was very knowledgeable about the car we purchased and shared all of the quick tips and tricks for setting up our preferences on the new car. The buying process was quick, easy and painless - I’m thinking I may only purchase cars from Ken going forward. And we’ve been letting all of our friends and family know too. The price seemed great and from my understanding, we were lucky they even had the vehicle available on the lot. When we are ready for a new car, we will be sure to call Ken at the Car Store first. Highly recommend!

My first experience at this dealership and I was quite impressed. Gregg was awesome to deal with. Very friendly and professional. He was patient and answered all my questions, helped/taught me what most all of the features do, how they worked and we even got into some customization stuff. He really took the time until I was comfortable with my new BMW. Paige was awesome as well. Very friendly and made signing all of the paperwork a breeze.. quick and painless! I will definitely be going back for future purchases!

They refused to do an alignment on my BMW X3 because the tires were worn out. I have brand new tires in my garage waiting to be installed. Now because of their "safety" policies I will be forced to drive 3000+ miles with my old tires on a trip next week! How is that making me safer is beyond me! I am NOT going to put tires for $1500 on the car until alignment is performed since I had suspension work done recently. The manager did not respond to my complaint. It seems the customer is no longer important and is not allowed to take decisions regarding his/her own vehicle and money! In response to the owner: yes, I have been a loyal customer to Sewickley BMW for more than 15 years and I have brought my BMWs on many occasions in the past. My last visit was on June 10th 2022 for my 2013 BMW X3 (see the attached invoice) and your dishonesty only supports my decision to take the long trip to Bobby Rahal BMW even though it's way more inconvenient for me.