Proctor Acura : Acura Dealership serving Tallahassee

This was a great service experience. SA was Chris Stone who was very nice and informative. My RDX was taken back to the service area at my appointment time and the wait was reasonable and comfortable. Any staff walking by spoke and said hello. Loved the complimentary vacuum and wash too! Thank you! See you again in 6K miles!!

I have to give a big 5 stars to Proctor Acura and the entire team. I live in Texas and was looking for a new Integra in Red. I contacted the dealership and worked with Greg Miller. I explained everything that I was not local and I would be flying in and driving the car back. He said no problem. When he gave me the numbers I was shocked. They were $4-6k less then everyone else I had contacted including my local dealerships. I immediately agreed on the numbers and put my deposit down. Next week the car arrived and was sitting on the showroom floor waiting. The dealership was able to beat my own financing I had been pre-approved with better rates and terms. The entire process was so fast and simple. No pressure with anything and all explained and laid out in the open. I was on the road and driving back to Texas by 5pm. The entire team at Proctor was so professional, nice and accommodating that it was well worth the flight down and 13hr drive back. If I ever need another Acura or vehicle they sell they would be at the top of my list to call and work with. I recommend everyone give them a call no matter where you live.

Their service department is top notch. I've never purchased an Acura from Proctor Acura but I've been a customer of the service department since 2004. Nothing but great experiences to share. Keep up the good work guys.

Robert Durand was our sales person and I can’t say enough good things about our experience at Proctor Acura. He was very knowledgeable and so helpful throughout the entire process. We love our new Acura MDX!! Thank you guys for making everything so easy and stress free!

I worked with Chris, and he was super nice and communicative. I genuinely know nothing about cars but he was so patient and explained everything to me very well, even when he had to go through the same things multiple times. My car was done the same day and they were super understanding when I had to wait to come the next day to pick it up. 10/10 would recommend!

The service department was able to accommodate me, even though there was a mixup in my scheduling (totally my error, not theirs). Nice clean & comfortable waiting room with refreshments available. Entertainment via TV & other customers. While no one really enjoys having their car repaired, Proctor Acura made it as painless as possible. Recommended.

The experience of buying a car at Proctor Acura was unprecedented. Robert Durand was a pleasure to work with and his salesmanship was unmatched. We traveled to Tallahassee to purchase our vehicle and his command of the situation made for a precise and flawless transaction. The technology specialist was thorough guiding us through the new features of our new car and the finance department provided for a quick and seamless transaction. This was hands down the best experience I have ever had buying a new car.

Chris in Services is such a gentleman! He has great personality and takes his job seriously. Every interaction I have had with him has been professional and welcoming. He possesses grace and is definitely a perfect fit for dealing with customers. Acura, give him (Chris) a raise!☺️ Thank you Chris for being awesome! -Sylvia