McDonough Toyota : Toyota Dealership serving Staunton

Gerald Wells and the rest of the team at McDonough Toyota made our purchase of our new 2022 Toyota Tacoma TRD Off Road smooth and easy. Even my husband said it was the most laid back dealership he’s ever been to. I highly recommend McDonough Toyota, even if it’s a further drive for you. (It’s about an hour from our house and worth the drive!)

Sales Consultant Gerald Wells was very informative and patient helping my senior citizen father select a car. He truly listened to my father's needs and matched him to a car that my dad absolutely loved and gave the family a sense of relief as being safe and reliable. For over a year, my father would pop in and ask Gerald about features of the car and each time, Gerald made himself available and patiently walked him through it. My father just passed and when we brought back the lease, Gerald was so sorry as if he lost not a customer but a friend. If you want a honest sales person who will treat you like family and believes customer service goes beyond the signature on the paper, look no further.

100% recommend. Dave Woods was my Sales Specialist and he was upfront and excellent to work with. For reference, I bought a 2022 Corolla. I also use their service department for my 2022 Camry and have always had a great experience. And don't tell them I said this, but I marked my tires to see if they were doing tire rotations properly and they passed with flying colors, haha! This specific dealer also offers an engine for life guarantee which can be used at other Toyota dealerships, granted it is only valid for the original owner. Folks, in this day and age of car shortages, McDonough Toyota DOES NOT add that BS "market adjustment" to any of their cars. They offer the car at MSRP, with a meager doc fee of $299. There may also be a small fee for all-weather floor mats or door guards, but that is a manufacturer option and not installed at the local dealership, so they have little control over that. I was not trading in a vehicle, so I can't speak to how fair their trade offers are, but to get a new car for $299 over MSRP is a steal. Long gone are the days of wheeling and dealing for discounts, but they offer a great product for a fair price. Keep in mind that there are very few new cars on any dealership lots, so you will likely have to wait 1-2 months for your perfect car to arrive from the manufacturer.

Jeff McDaniel, Steve Cosby and Helen Shibut made it easy! Great service, great experience. Well worth the 90 minute drive from Roanoke I made. Love my 4th version of a 4runner! I'll be back for more.

Gary was a super guy, and put me in the right car!!! He was so helpful, friendly, and made sure I was comfortable, and happy with my decision to purchase this fun little car!!!! Great experience!!!

We had a very easy and pleasant experience, purchasing our new Tacoma here! Dave woods was pleasant and easy to work with. No markup, no hidden fees, no pressure to add bogus stuff. We were in and out within about 1.5 hours which is great timing for buying a vehicle. Financing was also a pleasure to deal with. Highly recommend this dealership! Oh and you can’t beat the $299 processing fee anywhere!

I cannot express the professionalism of this dealership. I bought a Tacoma yesterday and dealt with Dave Woods, I highly recommend him, he went above and beyond to make sure my experience was excellent. I had an issue with my truck and he came in on his day off to correct it,as a matter of fact he is personally doing it himself. I highly recommend him.

I have wanted another truck for 10 years and had my eye on a Tacoma. I was not looking but fate forced me to look for a new car after my old Nissan was totaled in a hit and Run. My wife and I stopped in at Mcdonough and it was the best decision we made in our car buying decision. We had plenty of uninterrupted time to browse without a salesperson chasing us around when we were ready My wife went in grabbed the first free salesperson and the rest was history. The team here is wonderful I can not say enough wonderful things about the staff. This was my first brand new vehicle purchase ever and the experience was beyond perfect if there is such a thing. All of the staff is friendly and helpful and they clicked so well with our personalities Dave Woods was our salesperson and in 5 minutes my wife and I felt like we had known him for 20 years. Again I can not say enough about how wonderful our experience with Mcdonough and Toyota has been. Please feel free to reach out to me directly if you want to hear more details or have me write a multi page review of all the things that made our experience so WONDERFUL!!!!!!!!!!!!