Franklin Toyota: Toyota Dealership serving Statesboro

We bought our 4runner here, and Nate helped us through the tedious process. He was great, and made sure everything went well. He is the only reason we went back to purchase our next vehicle! (Currently looking now) We highly recommend Nate - he will ensure what is notoriously known to be a stressful time (purchasing a car) isn't so difficult and not such a headache. By far the best sales rep there! He is knowledgeable, likable, conscientious, and trustworthy which is important when you are looking to make any big purchase. Especially because most car reps are completely obnoxious. We appreciate your hardworking and dedication Nate!!!! Thank you!!!!

Lila Hartung was absolutely amazing to work with. No tricks, no hard pushing the sale. Literally the nicest sales rep I have ever worked with when trading in my car. She made friendly conversation the whole time while getting my information and numbers to work with. I was literally in and out in an 1.5 hours with a brand new tundra. I could not have asked for a better sales rep than her!

I would love to say that this dealership is 5 stars, however, that’s far from the case. I am well aware it is a sellers market right now, this does not mean take advantage of the consumer! Using an excuse “the distributor” added these options and they can not be altered is beyond me. Moreover, when you proceed to say “if you finance with us we will be able to work something” It should not matter how I am going to finance my potential vehicle that is my responsibility as a buyer to do my homework on how I will get to my vehicle, or even if I would like to pay for it in cash. Not you all try to make someone finance with you all so you “can get a better deal” when that is far off from the case. And just to name a major “distributor addition” that can not be removed : Toyota Guard Platinum for $700 yeah, no. You lost a potential customer for trying to take advantage of the current sellers market.

Very helpful and friendly staff. Curtis the mechanic was able to diagnose and explain my vehicles issues. He provided me with useful tips for future resolve. I would recommend them.

Awesome experience! 1st ever financed vehicle & they made the process super smooth. What I didn’t understand they walked me through. Highly recommend this dealership! My favorite part is the warranty, it makes me feel safe about my cars future.

I have never experienced such a smooth auto purchase. Mike and Andre were incredible! Even with a challenging financial situation, Franklin Toyota made the whole process stress free. Love this place. Update - Just purchased ANOTHER Corolla from Mike, and once again, had a fabulous experience. Thank you Franklin Toyota!

Nice car lot... But ran social media ads and online ad for truck that wasn't for sale. They had it, but we're going to wholesale it... Then they let me drive it telling me it leaked something, but not tell me what... The whole situation just seemed weird. Why advertise something you weren't good with selling.

I had a great experience with trading in my old vehicle and getting my used 2019 RAV4. Lila Hartung was my salesperson and she was extremely nice. She really made my car buying experience above and beyond what other dealerships are able to do.