Criswell Acura : Acura Dealership serving Annapolis

This is my third vehicle that I have brought from Criswell and I'm happy to say that I have had a great experience every time. My sales consultant Sandra Massey does an excellent job of assisting in the buying process and really goes out of her way to ensure that you are familiar with the vehicle before driving of the lot. The buying process goes really smooth here.

Nothing but the very best in exceptional customer service can be found at Criswell Acura. I worked with Ms. Sandra Massey, and she went above and beyond to make sure I was knowledgeable about the cars I was test driving, as well as safe behind the wheel. Thanks to her and her encyclopedic knowledge of the product, I was able to make a sound decision on purchasing a car!! Not only did she assist in helping me make the purchase, she made sure to contact me post-purchase to make sure I had everything I needed and wanted to know if I had any follow up questions. If you’re looking to purchase an Acura, look no further than Criswell - it is the best of the best!

I had a great experience from start to finish in purchasing a new car with Sales Consultant Sandra Massey. Sandra was very knowledgeable and made the process stress-free and pleasant. I also had a great experience with the Sales Manager, Noah Black. I highly recommend this dealership they are efficient and friendly.

I had the best stress free time purchasing my new 2022 Acura. RDX! My sales specialist Jon B. was very helpful explaining the features in comparison to my needs! I will definitely purchase again from Jon B. @ Criswell Acura in the near future!

Noah and Jonathon were beyond amazing with putting me in my 2022 Acura RDX Aspec. The customer service, professionalism, and attentiveness to my car buying needs was unmatched! Especially after the experience I had at a Kia dealership. I truly appreciate how perfect they made this car buying experience and will absolutely refer friends and family to Criswell Acura. Noah and Jonathon you rock and I am forever an Acura owner especially with these two. 👍🏽 Btw this makes Acura purchase number 9 and counting 😊

My salesman Brandon Stanley could not have been more excellent. He didn't pressure me, allowed me to go check other dealerships without being rude, and in the end I returned and he gave me a great deal on my trade-in along with other incentives that brought my payment right where I wanted it to be. 100% would recommend working with Brandon again.

If I were able to rate my experience at this dealership 10 stars I would do so in a heartbeat. My sales representative Sandra is by far the best I have ever encountered. She is straightforward (let's be honest, nobody likes to play the sales game), EXTREMELY knowledgeable about the Acura products/features, Personable, and willing to do what it takes to ensure you get the vehicle you desire without feeling pressured. I am forever grateful for the experience Sandra provided & would recommend her along with Criswell Acura without hesitation!

My car buying experience with Criswell Acura in Annapolis, MD was truly amazing. Jonathon Beard, my sales consultant, was friendly and extremely knowledgeable. I never felt pressured into making any decisions. He was very patient with me. He took the time to explain all of Acura’s latest technology. He also started that he was available for any future questions I may come across. I would definitely recommend this dealership to all of my family and friends.