BMW Cleveland : BMW Dealership serving Solon

The entire team at BMW Cleveland was great to work with! Both Daniel and Chad went above and beyond to make my purchase experience a positive one. Their communication was exceptional, making the process smooth even for an out of state purchase.

The entire team at BMW Cleveland is awesome. Taylor and Marty kept excellent communication while vehicle was in transit from port. Marty let me know of availability for vehicle delivery immediately when the vehicle came off the truck. everything was very transparent and easy from beginning to end. John the finance manager was pleasant and well prepared with the paperwork. Hussain the “BMW Genius” was spectacular and knows more than a person needs to about the vehicle.

If you want unbelievable customer service, you definitely need to call this dealership! From the first phone call to days after the delivery of my new 4 series! I’m so incredibly happy with my purchase! Charles Portman was outstanding! He is very professional and made my purchase process easy! I’m so glad I made the phone call to BmW Solon. Honestly I thought it was going to be another typical dealership, but it was far from it. My new 2022 4 series is definitely a head turner and I thank the owner for building such a beautiful car! So glad to be able to buy such a detailed oriented, higher end car at my price point. Thank you BMW Solon for a great experience. We will continue to buy only here!

BMW of Cleveland has given me an exceptional experience from Sales to service . They sales process was a breeze. They took the time to answer all of my questions and most importantly we’re honest and dependable . The service department has taken care of me and has been very easy to communicate with! Thanks again !

I had a great buying experience at BMW Cleveland. From when I first emailed the dealership through their website; Bryan Katic responded very promptly and answered any questions I had. Upon purchase; the finance manager was very up front about pricing and purchasing of any extended warranty/service packages. I did not feel like I was trying to be upsold or ripped off like a regular dealership which I really appreciated. There was a "BMW Genius" who spent an hour just going over the car with me and showing me all the features. Many people at the dealership congratulated me on the purchase. To top it off; the car even came with a big red bow! I hope the service department is just as good as the sales department; will find out in the future. Would recommend this place for anyone looking for a new or used vehicle.

Outstanding dealership! If you’re looking for a no-pressure car purchasing experience, look no further. From sales guy to finance manager, no one tries to “upsell” something you don’t need – and that in the crazy market today. Oh .. and no ADM either! I happened to deal with Taylor Davis who’s not only a straight-up and god honest person, but also a car enthusiast. First time for me that not a single question left unanswered. Everyone is beyond friendly and always open for a chat over a coffee. BMW of Cleveland also supports the local chapter of the BMW Car Club of America.

Chad was awesome and made my buying process super easy and enjoyable. He went out of his way to answer any questions I had, and you can tell he truly cares about taking care of his customers. Also, shout out to Marty and John in finance, who is always there to help out and answer any questions you may have. I highly recommend a purchase from this dealership. Easiest I have ever had.

I recently had the pleasure of dealing with Taylor Davis in purchasing a 2013 BMW M5. Aside from being an enthusiast and BMW aficionado, Taylor was honest and quick to respond to questions before, during (and most importantly) after the transaction. Through my dealings with Taylor, I was confident enough to purchase the car sight unseen. I was also confident enough to entrust him with coordinating all the details to ship the car to my door 800 miles away. When the car arrived at my home, it was exactly as advertised. No surprises. No nonsense. Taylor and the staff of BMW of Cleveland were an absolute pleasure to deal with. Often times, vehicle transactions can be overcomplicated and made unenjoyable by pushy salespeople with only the sale in mind. Taylor and his team prove this stereotype false. My experience was great from start to finish.