Basney BMW : BMW Dealership serving South Bend

Fantastic staff, service and results! Denny is absolutely wonderful. From start to finish, he made the process of designing and acquiring my new build - fun and seamless 🤩 Also, the service staff / mechanics / body shop at Basney BMW are top notch. As the daughter of a mechanic, I know very well just how challenging and grueling the work is, that these people do. I have always received the best, thorough and honest service here and recommend them without reservation.

5 Star service. Was out of town visiting our sons University when my car notified me of an urgent issue. Had the car towed to Basney Imports at around 2:30pm on a Friday and they were closing at 6pm for the weekend. We needed to go home the next day. The Service advisor Josh told us they will do their best to check the car but they were extremely busy and short on technicians. He must have sensed our desperation because he told us that the Service Manager, Dean, would look at the car. Like a professional he found the issue and repaired the car within an hour. These guys were life savers. Also, a nice gentleman, Chad, showed his off his Salesmanship by offering to sell us a car just in case. They took a bad situation and made it pleasant with their honesty and friendliness. We live over 600 miles away but when I buy another BMW it will be at Basney Imports. Could not have found a better staff to help us in our time of need. Thank you Josh, Dean, and Chad. Bless you guys and Go Irish!

Very Easy/Top Notch People. I will only do business now and going forward with dealers like BASNEY, Dealers who stayed true to their customers over this period. I hope each and every customer remembers who took advantage of them and to never do business with them again. Thankful for Dealers like Basney.

Great service! I love my new 540i. The Basney BMW Team went above and beyond. Sales Consultant, Denny Moss did an amazing job! He was super knowledgeable, responded quickly, and very accommodating. He even delivered my car to me! Basney BMW and Denny exceeded my expectations. Give them a call!!!

Jake Bloss in service was a huge help with getting my vehicle done under warranty. I was in a time crunch yesterday and he had it back to me same day. It was much appreciated!

My 2018 BMW M3 Competition had an annoying squeak on cold starts, emanating the serpentine belt area, around the alternator. It seemed like the alternator and/or water pump would need to be replaced. The service team however, correctly diagnosed the issue as just needing a new belt and to my surprise it’s back to normal. My Service Advisor, Dean Wirth, takes care of customers with a super friendly attitude and goes out of his way to make sure the customer is accommodated, and happy. If you have a late model BMW that needs service in the Michiana area, give Basney a call and ask for Dean.

Shawn is amazing and hands down the kindest.Dean was awesome as well. Tom was great! Just a great place to do business and a positive place to be to buy a vehicle.

Ken our salesman was very personable and professional. The dealership is new and nice, what you expect at BMW. I got a great car for a fair price. Check online for the best pricing, then ask for Ken to get the best deal.